MNE ENG

One eSIM
42 countries worldwide

Take a smile and our Travel Data eSIM on your journey, keeping costs under control. Available to everyone, regardless of their primary network.

Secure purchase

5-minute activation

42 destinations

180 days

10 GB

of roaming data

5G Ready Hotspot

€15

Simple

How to activate travel eSIM?

Step 01

Purchase Telekom Travel Data eSIM

Step 02

QR code and activation code will be sent to your email address

Step 03

Install eSIM: open settings and add a new eSIM plan

Result

Activate when you arrive in one of the countries on our list: enable the eSIM plan in your phone settings and – you're ready to connect

Internet Add-ons

Internet traffic add-ons

Activate the add-on in the Telekom ME app after activating your eSIM. A topped-up prepaid balance is required.

Activation

How to install eSIM on your device

Select your phone manufacturer and follow the steps.

Step 1: Tap Connectivity

Step 2: Tap SIM Manager

Step 3: Tap Add eSIM

Step 4: Tap Scan QR code

Step 5: Scan the QR code you received or open Gallery to select it

Step 6: Tap Add

Step 7: Once added, you can manage settings for calls / messages / data

Step 1: Tap Mobile Service

Step 2: Tap Add eSIM

Step 3: Scan the QR code you received or tap Open Photos to select it

Step 4: Tap Continue

Step 5: Tap Done

Step 6: Follow the on-screen instructions to select settings for calls / SMS / data

Step 7

Step 8

Step 9

Step 10

Step 11

Step 1: Tap Mobile Networks

Step 2: Check that the eSIM toggle is enabled and tap Manage eSIM

Step 3: Tap Add eSIM

Step 4: Scan the QR code you received or open Gallery to select it

Step 5: Tap Add

Step 6: Tap Got it

Step 1: Tap Network & Internet

Step 2: Tap SIM cards

Step 3: Tap the icon to the right of eSIM

Step 4: Tap Take me there

Step 5: Tap Download a new eSIM

Step 6: Tap Next

Step 7: Scan the QR code you received

Step 8: Tap Download

Step 9: Tap Settings

Step 10: Tap CT ET

Step 11: Slide the toggle to the right to Use eSIM

Step 12: Tap Yes

Step 1: Tap Mobile Network

Step 2: Tap SIM management

Step 3: Tap Add eSIM

Step 4: Scan the QR code you received or tap Select from Gallery to choose it

Step 5: Tap Add this eSIM

Step 6

Step 7

FAQ

Frequently Asked Questions

What is eSIM?

A digital or virtual eSIM is convenient because it's installed directly on your smartphone without needing a physical SIM card. Everything happens online – simple, fast and secure. With an eSIM, your data is stored on a chip integrated into the phone (embedded, hence the 'e') instead of a card inserted into the phone.

Many phones support multiple eSIMs, which you manage easily in your phone settings. This is especially useful when travelling, as you can order and set up a new eSIM online in just a few minutes for use on your trip.

Does my phone support eSIM?

Most newer generation devices support eSIM technology. You can view the complete list of compatible devices here.

Is online identification required?

Yes. The law requires that all mobile network cards be registered with appropriate identification using an ID card or passport. If you choose our eSIM, the identification process is completed online and takes no longer than two minutes.

What documents do I need to register an eSIM data plan?

Citizens of Balkan countries and the EU can register using an ID card or passport.

For citizens of other countries, a passport is required.

Can I get a refund in case of problems?

If you fail to activate the eSIM, you are entitled to a full refund of the transaction.

Contact us within 24 hours – live chat on the web or in the Telekom ME app, Viber or WhatsApp – and we will process your request as soon as possible.

What is the validity of the Travel eSIM plan?

The Travel eSIM prepaid account is valid for 12 months after first use. If not activated by top-up within 6 months of registration, it will be permanently deactivated.

What should I do if I delete my eSIM profile or change devices?

If you delete the eSIM from your device, the same eSIM profile cannot be reactivated. For further use, you will need to request a new eSIM.

Write to us at webshop@telekom.me and we will send you a new activation code.

Can I activate an internet add-on before the first 180 days expire?

Yes, you can activate the internet add-on once your prepaid account has been topped up with sufficient credit.

Can I make calls with the Travel Data eSIM?

Yes, you can make calls and send SMS messages, but you will need to top up your prepaid account.

Can Travel eSIM users top up their account, use prepaid options, and track resource usage?

Travel eSIM users can top up their account and activate prepaid options, just like with any other prepaid package.

The number can be easily added to the app, where users can continuously monitor their usage and available resources at any time